Internship: CRM Software Development (Summer 2024)

Monumental Sports & Entertainment (MSE) is one of the largest integrated sports and entertainment companies in the country with one of the most diverse partnership groups in all of sports. MSE owns and operates seven major and minor sports teams: 2018 NHL Stanley Cup Champion Washington Capitals, NBA’s Washington Wizards, WNBA’s 2019 Championship Washington Mystics, NBA G League’s Capital City Go-Go, 2021 & 2020 NBA 2K League Champion Wizards District Gaming and Caps Gaming, an esports sub-brand of the Capitals. Additionally, it holds a significant investment in a seventh professional team, Team Liquid, an endemic esports team owned and operated by aXiomatic, in which MSE is an investor.

In September 2022, MSE acquired the regional sports network, then-called NBC Sports Washington and newly rebranded as Monumental Sports Network. Monumental Sports Network now holds the exclusive local television media rights to Capitals’, Wizards’, and Mystics’ games. The network is both a linear channel and a digital operation. Prior to acquiring the linear platform, the digital platform was launched by MSE in 2016, as the first-of-its-kind regional sports network for digital, mobile, and streaming platforms. Those linear and digital platforms are now combined and join Caps Radio, Wizards Radio, MSE Outdoor and Monumental Productions for a full suite of six media enterprises.

In addition to Capital One Arena – a venue which hosts 3M+ visitors across over 250 events annually, MSE also manages MedStar Capitals Iceplex (training facility for the Capitals), MedStar Health Performance Center (training facility for the Wizards, Mystics, and Go-Go) and EagleBank Arena (a 12,000+ live event venue on George Mason University’s campus).

In July 2020, MSE partnered with William Hill (subsequently acquired by Caesars Entertainment) to open the first ever in-arena sportsbook in North America, now called Caesars Sportsbook. The space now also boasts a destination culinary experience, Guy Fieri’s DC Kitchen + Bar.

MSE opened “District E powered by Ticketmaster” in the spring of 2023, a flagship esports and entertainment venue. This 14,000-square-foot live-event theater offers a 365-day-a-year series of immersive experiences in esports, music, culinary excellence, event programming, and community events.

MSE proudly promotes its core values for all those that interact with the company. As a member of our team:

1. You will provide first-class customer service and value for our fans.
2. You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
3. You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
4. You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
5. You will prize leadership, but you should value teamwork and collaboration and transparency even more. We treat each other with respect. We act with honesty and integrity. We remain humble.
6. You will innovate. We are nimble and first to market. We are not averse to risk.
7. You will have fun. We are in the business of happiness.

Position Overview: The CRM Software Development Intern will support the CRM Team within the Business Intelligence Department at MSE. This person will use their knowledge of programming languages to develop and enhance user-facing components as well as improve existing legacy code. Additionally, they will become familiar with and will expand upon the current functionality of existing API integrations between Salesforce and external data systems. This is a paid internship.

Do you have a flexible schedule? Are you looking for an opportunity to gain applicable experience working in a professional environment supporting multiple properties? We'd love to hear from you!

• Ability to quickly learn about CRM frameworks (Salesforce in particular).
• Analyze existing legacy code and discuss possible improvements.
• Create and maintain user-facing webpages using the Aura/Visualforce/LWC frameworks.
• Query data using SoQL (Salesforce Proprietary Structured Query Language)
• Test and debug code, integrations, and user facing HTML pages.
• Collaborate with technical and non-technical department leads.
• Research modern technologies and implement your findings.
• Support the business intelligence department on initiatives and special projects.

• Must be an undergraduate or graduate student in Computer Science, Information Systems, or related areas.
• Knowledge of Salesforce or other CRM platforms preferred, but not required.
• Proficiency in Object Oriented Programming languages, as well as Javascript and HTML preferred.
• Outstanding work ethic and a meticulous nature.
• Excellent oral and written communication skills.
• Well organized, thorough, and detail driven.
• Able to develop and maintain successful working relationships.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.